Welcome to Communication Mastery. These Terms and Conditions ("Terms") govern your use of our website speakmastery.uk and the educational consultation services we provide. By accessing our website or using our services, you agree to be bound by these Terms.
Business Name: Communication Mastery
Company Registration Number: 94225364
Registered Address: 150 Ryan Light, Shawchester ST21 6SR, United Kingdom
Contact Phone: +441809168314
Contact Email: [email protected]
Communication Mastery provides personalized educational consultation services in the following areas:
By registering for consultations, submitting inquiries, or using our website, you acknowledge that:
When you submit a consultation request through our website or contact forms, you are making an inquiry, not a confirmed booking. We will contact you within 48 hours to confirm availability and schedule your session.
We offer flexible scheduling to accommodate your needs. Session times are confirmed via email or phone communication.
You may reschedule a consultation by providing at least 24 hours' notice. Rescheduling requests with less than 24 hours' notice may be subject to availability and additional fees.
Consultation fees are determined based on service type, duration, and customization requirements. All prices are quoted in British Pounds (GBP) and are subject to applicable taxes.
We accept payments via bank transfer, credit/debit cards, and other secure payment methods as communicated during booking.
Payment is typically required before or at the time of service delivery, unless alternative arrangements are made in writing.
Late payments may result in suspension of services and may incur additional administrative fees.
If we need to cancel a scheduled consultation, you will receive full refund or rescheduling option at your preference, with priority booking for alternative times.
All content on speakmastery.uk, including text, graphics, logos, images, and software, is the property of Communication Mastery or its content suppliers and is protected by UK and international copyright laws.
Materials provided during consultations are for your personal educational use only. You may not reproduce, distribute, or commercially exploit these materials without written permission.
"Communication Mastery" and associated logos are trademarks. Unauthorized use is prohibited.
You agree to:
While we strive to provide high-quality educational services, we cannot guarantee specific outcomes or results. Individual progress depends on various factors including personal effort, practice, and individual circumstances.
Our total liability to you for any claims arising from our services shall not exceed the total amount paid by you for the specific services giving rise to the claim.
We shall not be liable for indirect, incidental, consequential, or punitive damages, including lost profits or opportunities.
We do not guarantee uninterrupted access to our website and are not liable for temporary unavailability due to technical issues or maintenance.
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We comply with UK GDPR and Data Protection Act 2018 requirements.
We maintain confidentiality of information shared during consultation sessions. However, we may use anonymized case studies for educational or marketing purposes unless you expressly opt out.
If you have any concerns or disputes, please contact us first at [email protected]. We are committed to resolving issues amicably.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If informal resolution fails, we are willing to participate in mediation before pursuing legal action.
We reserve the right to terminate or suspend your access to services if you:
We may update these Terms periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of modified Terms.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force.
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Communication Mastery regarding use of our services.
We shall not be liable for any failure to perform obligations due to circumstances beyond our reasonable control, including natural disasters, pandemics, strikes, or technical failures.
For questions about these Terms and Conditions, please contact us:
Communication Mastery
Address: 150 Ryan Light, Shawchester ST21 6SR, United Kingdom
Phone: +441809168314
Email: [email protected]
We aim to respond to all inquiries within 48 hours during business days (Monday-Friday, 9:00-18:00 GMT).
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.